Farewell to a beloved pet is a difficult time full of questions. Whether you are unsure about the size, have a special wood request or would like to ask questions about the ash safe system - we will be happy to take time for you. Write to us or give us a call. We will advise you with calm and empathy.
We usually respond to your inquiry within 2-3 hours. You can reach us by phone on weekdays from 8.00 - 16.30.
Direct advice from our Thuringian frame manufactory
Our address:
Bahnhofstr. 105,
99330 Geratal
Tel. +49 36205243703
You might already find the answer to your request here.
Of course. We are happy to advise you by phone at +49 36205 243703 or via e-mail. Especially when it comes to special requests or uncertainties regarding the frame size, we take the necessary time to find the best solution for your beloved memorial together.
You can easily upload your photo directly in our online configurator. Our experts manually check every image for printability and quality. If a photo is not ideally suited, we will contact you personally before printing.
Yes, as a manufacturing workshop, we are very flexible. In addition to calligraphy, we can also incorporate embossing, special symbols, or custom texts into the passe-partout using CNC precision calligraphy. Custom dimensions for very large animals are also available upon request – simply use the contact form for this.
Yes, upon request, we can deliver directly to the pet crematorium of your choice. Simply enter the address of the crematorium as the delivery address. Many funeral directors will also take care of respectfully filling the memorial frame with your beloved pet's ashes for you.
As soon as your order is being processed in our workshop, you will receive a confirmation. Once it is finished and shipped, we will send you an e-mail with tracking information. If you have any questions about the current status, you can contact us at any time, providing your order number.
You receive a 20-year guarantee and wordwide free shipping direct to your doorstep.
